News for 'customer complaint'

The world's best airports

The world's best airports

Rediff.com25 Apr 2005

NSE lifts lid on dabba trading, tippers, issues warnings to 24 platforms

NSE lifts lid on dabba trading, tippers, issues warnings to 24 platforms

Rediff.com18 May 2023

New-age tech tools and 'mystery shoppers' are helping the country's top bourse stay ahead of the curve against dabba trading platforms and entities dolling out unsolicited investment tips. In the past one month, the National Stock Exchange (NSE) has issued close to two dozen warnings and advisories against such activities. "We saw a rise of dabba trading or illegal trading platforms after the pandemic.

How fog in north India created chaos at Indian airports

How fog in north India created chaos at Indian airports

Rediff.com16 Jan 2024

As photographs and video clips were distributed on social media, aviation security watchdog BCAS issued show cause notices to IndiGo and Mumbai airport operator MIAL over the incident, official sources said on Tuesday.

PSU banks score on customer care

PSU banks score on customer care

Rediff.com28 Dec 2009

Public sector banks have performed better than their private sector counterparts in customer service.

Electric two-wheeler sales skid by a fourth

Electric two-wheeler sales skid by a fourth

Rediff.com1 May 2023

Stung by the government's punitive action on electric two-wheelers, registrations in April fell by nearly a fourth to 62,581 from 82,292 in March, according to data from VAHAN. Electric two-wheeler companies, including Okinawa, Hero Electric, Ather Energy, and TVS, have all clocked their lowest registrations in the four months of this calendar year. Ola Electric has been the only exception to this bloodbath, and has crossed its March numbers, hitting 21,560 registrations in April, which is its highest in this calendar year. As a result, there have been some interesting changes in the electric two-wheeler pecking order.

Electric 2-wheeler players take on heavy industries dept on FAME 2

Electric 2-wheeler players take on heavy industries dept on FAME 2

Rediff.com28 Apr 2023

Companies making electric two-wheelers, through their association Society of Manufacturers of Electric Vehicles (SMEV), have taken on the Department of Heavy Industries (DHI), saying they did not get subsidies for even half the mandated 1 million units they manufactured. Subsidies are given under Faster Adoption and Manufacturing of Hybrid and Electric Vehicles 2 (FAME II). In a petition to the parliamentary standing committee on industry energy and estimates, the SMEV said the department had done an "accounting error" by showing that it (the department) was close to achieving the mandated target by including sales of the EVs that were "not funded" under the scheme.

Another mid-air 'peeing' incident on AI flight comes to light

Another mid-air 'peeing' incident on AI flight comes to light

Rediff.com6 Jan 2023

This incident happened on December 6 on Air India flight 142 and the pilot of the aircraft reported the matter to the Air Traffic Control (ATC) at the Indira Gandhi International (IGI) Airport about it, following which the male passenger was apprehended. It was not known which class the passengers were travelling.

Aamir Khan should not hurt religious sentiments: MP's Narottam Mishra

Aamir Khan should not hurt religious sentiments: MP's Narottam Mishra

Rediff.com12 Oct 2022

Madhya Pradesh Home Minister and Bharatiya Janata Party leader Narottam Mishra on Wednesday said actor Aamir Khan should stay away from advertisements and acts which hurt religious sentiments after a bank commercial featuring Khan and actor Kiara Advani faced criticism from sections of netizens.

India, US to end 6 WTO disputes, Delhi to drop tit-for-tat tariffs

India, US to end 6 WTO disputes, Delhi to drop tit-for-tat tariffs

Rediff.com23 Jun 2023

In a major development, India and the US have agreed to end six trade disputes at the WTO through mutually agreed solutions, while New Delhi will remove retaliatory customs duties on certain American products such as almonds, walnuts, and apples.

Some people recced shop: Udaipur tailor to cops days before murder

Some people recced shop: Udaipur tailor to cops days before murder

Rediff.com29 Jun 2022

Kanhaiya Lal also mentioned that the controversial post was shared on Facebook inadvertently by his son who was playing a game on his mobile phone and that he was not aware of this.

RBI's retail direct scheme off to a good start

RBI's retail direct scheme off to a good start

Rediff.com30 Nov 2021

The Reserve Bank of India's retail direct scheme is off to a good start but the central bank itself sees it as an additional avenue and not an alternative to the existing one. Still, a reasonable expectation is to have at least 100,000 investors within a month of it being operational, and that could be well under way, if the latest trend is to sustain. The registration in the retail direct platform has crossed 35,000.

Living In The Times Of Crime

Living In The Times Of Crime

Rediff.com3 May 2023

Redress for a victim is not easy. It is not really painful to file a cyber-crime complaint.
But someone who is technically unsophisticated enough to fall for a scam will find it hard to navigate the processes, points out Devangshu Datta.

Corporate-run banks: Will depositors benefit?

Corporate-run banks: Will depositors benefit?

Rediff.com2 Dec 2020

The most common complaint of financial consumers is cumbersome processes, complicated products, usurious charges, and mis-selling of products, which finally don't deliver what is promised or as expect, notes Debashis Basu.

Bournvita asked to remove misleading ads amid row

Bournvita asked to remove misleading ads amid row

Rediff.com26 Apr 2023

The notice came after a social media influencer sparked a row by posting a video alleging that Bournvita has high sugar content.

RBI's retail direct scheme could be a game changer

RBI's retail direct scheme could be a game changer

Rediff.com12 Nov 2021

Prime Minister Narendra Modi will on Friday launch two schemes of the Reserve Bank of India (RBI) that may go a long way in changing how the household sector invests, and complains if anything goes wrong with their savings. These schemes - retail direct and an integrated ombudsman - will be launched by the Prime Minister virtually, in the presence of Finance Minister Nirmala Sitharaman. With the introduction of retail direct, a common man can directly take a position in government securities (G-Sec), considered to be the safest asset class a sovereign can offer.

Ferrari makes a comeback in India

Ferrari makes a comeback in India

Rediff.com14 Jan 2015

The company has appointed two dealerships each in Delhi and Mumbai.

Having won a billion hearts, Rohit the skipper deserves this World Cup

Having won a billion hearts, Rohit the skipper deserves this World Cup

Rediff.com16 Nov 2023

How many hundreds did Rohit Sharma miss in this World Cup? At least five if not more. But how many hearts did he win with his new found no-holds barred attacking approach? May be a billion.

Rs 43,000 cr! That's how much banks didn't pass on to borrowers

Rs 43,000 cr! That's how much banks didn't pass on to borrowers

Rediff.com20 Nov 2020

The RBI, which has no interest or mechanism to get feedback from bank customers, is unaware of this. If made aware, it remains silent, proving that it has no problem in allowing lenders to short-change its customers, says Debashis Basu.

IBM's AI push helps Parle, Mother Dairy go digital

IBM's AI push helps Parle, Mother Dairy go digital

Rediff.com14 Sep 2020

The applications range from disaster recovery to predicting demand and understanding customer choices using artificial intelligence.

Byju's denies buying database, says relies on app users

Byju's denies buying database, says relies on app users

Rediff.com21 Dec 2022

Edtech major Byju's has denied charges that it purchased students' databases and clarified that it relies on app users, walk-ins and incoming requests for consultation. The statement from Byju's comes against the backdrop of summons issued to the company by child rights body National Commission for Protection of Child Rights (NCPCR). "Byju's strongly denies the allegation that it purchases students' databases.

CBI not liable to furnish any information under RTI Act: Kerala HC

CBI not liable to furnish any information under RTI Act: Kerala HC

Rediff.com7 Nov 2022

The case lodged against him by one of the Customs officials is pending before the special judge, Thiruvananthapuram.

Costs near Rs 10K crore, Swiggy losses widen 2x to Rs 3.6K crore

Costs near Rs 10K crore, Swiggy losses widen 2x to Rs 3.6K crore

Rediff.com3 Jan 2023

Food delivery aggregator Swiggy's losses widened 2.24 times to Rs 3,628.9 crore during last financial year, as its expenses surged 227 per cent in a year. This is even as the decacorn's revenue jumped more than twofold to Rs 5,704.9 crore in FY22, according to details from company research platform Tofler. While the company's losses surged from a base of Rs 1,616.9 crore in FY21, its total expense in FY22 touched Rs 9,748.7 crore, from Rs 4,292.8 crore a year ago.

The Plight Of Food Delivery Boys

The Plight Of Food Delivery Boys

Rediff.com12 Apr 2023

Zwigato urges viewers to think critically about the kind of unethical behaviour that food delivery workers have to put up with on a daily basis because of insensitive customers, observes Chintan Girish Modi.

Ferrari launches swanky 488 GTB in India at Rs 3.88 cr

Ferrari launches swanky 488 GTB in India at Rs 3.88 cr

Rediff.com17 Feb 2016

Designed by Ferrari Styling Centre, the 488 GTB can race from zero to 100 km/hr in 3 seconds.

Trai to update quality of service parameters soon; to meet telcos next month

Trai to update quality of service parameters soon; to meet telcos next month

Rediff.com6 Jul 2023

State-level reports every quarter for service quality and artificial intelligence-based solutions may be officially mandated as part of a set of more stringent, updated quality-of-service (QoS) norms by the Telecom Regulatory Authority of India (Trai) soon. The new norms will also factor in user experience for 5G networks, officials informed Business Standard. In February, Trai asked telecommunication (telecom) service providers (TSPs) to submit updates on measures taken to reduce call drops and lags and raise the quality of connection.

Rotomac Global booked in Rs 750 crore bank fraud case

Rotomac Global booked in Rs 750 crore bank fraud case

Rediff.com16 Nov 2022

The CBI has booked Kanpur-based Rotomac Global and its directors for Rs 750.54 crore for alleged fraud in Indian Overseas Bank, officials said. The company, which was in the business of writing instruments, has a total outstanding of Rs 2,919 crore against a consortium of seven banks led by Bank of India in which Indian Overseas Bank has an exposure of 23 per cent. The agency has booked the company and its Directors - Sadhna Kothari and Rahul Kothari - under IPC sections related to criminal conspiracy (120-B) and cheating (420), besides various provisions of the Prevention of Corruption Act.

Airtel, Vodafone to lose 50 mn users

Airtel, Vodafone to lose 50 mn users

Rediff.com30 Dec 2018

These customers will be unable to meet the lowest recharge requirements for Jio, meaning they will either exit the market or migrate to BSNL/MTNL.

ED raids BYJU's CEO, seizes 'incriminating material'

ED raids BYJU's CEO, seizes 'incriminating material'

Rediff.com29 Apr 2023

The Enforcement Directorate on Saturday said it has searched the Bengaluru-located office and residential premises of Edtech major BYJU's and its CEO and co-founder Raveendran Byju and seized 'incriminating' documents and digital data as part of a foreign exchange violation probe.

Peeing incident: Air India reviews liquor policy; pilot, crew grounded

Peeing incident: Air India reviews liquor policy; pilot, crew grounded

Rediff.com7 Jan 2023

Tata Group-owned Air India CEO Campbell Wilson on Saturday apologised for a flyer urinating on a fellow female passenger on a flight from New York in November, and said four cabin crew and a pilot have been de-rostered and the airline is reviewing policy of serving alcohol on flights.

HC asks govt to curb Instagram influencers, fake therapists

HC asks govt to curb Instagram influencers, fake therapists

Rediff.com9 Oct 2022

The Karnataka high court has advised the government to come up with some regulatory measures to check the growth of pseudo-therapists and 'Instagram influencers'.

Emails show Air India top brass aware of 'peeing' incident

Emails show Air India top brass aware of 'peeing' incident

Rediff.com21 Jan 2023

According to e-mails accessed by ANI, the Air India cabin crew supervisor had reportedly sent out emails on November 27 at around 1 pm to the head of the Inflight Service Department (IFSD), base operations in India, Lead HR head of IFSD, and head of the northern region of IFSD and of complaints (customer care), informing them about the incident.

KYC frauds: RBI cautions public on sharing account details

KYC frauds: RBI cautions public on sharing account details

Rediff.com13 Sep 2021

The Reserve Bank on Monday cautioned people against frauds in the name of KYC updation and advised them not to share key information like account details or passwords with unidentified persons or agencies. In a release, the RBI said it has been receiving complaints/reports about customers falling prey to frauds being perpetrated in the name of KYC updation. "The usual modus operandi in such cases include receipt of unsolicited communication, such as, calls, SMSs, emails, etc., by customer urging him/her to share certain personal details, account / login details/ card information, PIN, OTP, etc. or install some unauthorised/ unverified application for KYC updation using a link provided in the communication," it said.

Planning For Digital Loan? Read This

Planning For Digital Loan? Read This

Rediff.com18 Oct 2022

Borrowers should be careful if the app promises too-quick disbursal, and doesn't provide adequate information on the terms of the loan, such as interest rate, repayment schedule, etc.

Indian iPhone users may get to use 5G services from next week

Indian iPhone users may get to use 5G services from next week

Rediff.com3 Nov 2022

The users of 5G-enabled Apple iPhones will be able to try 5G telecom services - wherever available publicly in the country - from next week, both on standalone (Reliance Jio) and non-standalone networks (Bharti Airtel). Airtel and Jio customers who download the iOS 16 Beta software update as part of its 'Apple Beta Software Program' can try the service and send their feedback to the company. The final updated software will become available sometime in December.

'HELP! Rs 3.48L insurance claim settled at Rs 51k'

'HELP! Rs 3.48L insurance claim settled at Rs 51k'

Rediff.com24 Nov 2022

Sanjib Jha, CEO, Coverfox Insurance Broking, answers your health and auto insurance related queries.

Thousands of toys from Hamleys, Archies fail quality test

Thousands of toys from Hamleys, Archies fail quality test

Rediff.com12 Jan 2023

The government on Thursday said 18,600 toys have been seized in the last one month from major retail stores, including those of Hamleys and Archies, at airports and malls across India for lack of BIS quality mark and use of fake licences. Meanwhile, consumer protection regulator CCPA has also issued notices to three major e-commerce players -- Amazon, Flipkart and Snapdeal -- for alleged violation of toys quality control order, it said. Since January 1, 2021, the government has made it mandatory for toys to conform with safety norms specified by the Bureau of Indian Standards (BIS), a national standard setting body.

Customers throng Nokia shops for changing battery

Customers throng Nokia shops for changing battery

Rediff.com16 Aug 2007

Amid scare of batteries heating up, Nokia mobile phones users on Thursday thronged the company showrooms seeking information and replacement of the batteries covered under the product advisory issued early this week.

Restaurants' staff say will seek pay hike, fear tips may dwindle

Restaurants' staff say will seek pay hike, fear tips may dwindle

Rediff.com6 Jul 2022

With hotels and restaurants being barred from levying service charge, waiters, chefs and other workers are worried they will lose out on money and are planning to approach managements to seek a pay raise. They are also apprehensive that tips given by customers out of goodwill will dwindle. Uttarakhand-native Prakash Singh Koranga, 27, a chef who works at an outlet of popular franchise Moti Mahal Deluxe restaurant in south Delhi, said service charge which gets proportionally divided among the staff acts as an "extra income" and "incentive to give our best at the job".

Govt gets 5.59 lakh public grievances so far this yr

Govt gets 5.59 lakh public grievances so far this yr

Rediff.com12 Jul 2022

The Centre received 5.59 lakh public grievances against various government departments in the first half of this year, with the Department of Financial Services (DFS) getting most of such complaints, according to an official report.

Read All Contracts Carefully!

Read All Contracts Carefully!

Rediff.com24 Mar 2023

Suppose you had bought a television set that came with a one-year warranty. It breaks down two years after purchase. You can't react emotionally and say that such an expensive set should last for at least five-six years.